I went to the wd knowledge base site to find out how to get rid of the thing and read that wd did not know how to get rid of it, but was. Western digital has taken a more is better approach with its latest iteration of the wd my book essential hdd. Western digital my book live user manual pdf download. No wd smartware imo, the wd smartware is like a virusit hogs all of your cpu memory. My book duo device, with wd smartware pr o, wd drive utilities, and wd security software usb 3. Encryption software however wd drive utilities is available for both windows and mac os, and time machine will work with a windowsready wd usb drive once its formatted for mac os. Wd smartware software is an easytouse tool that gives you the power to. The developer of this app needs to update it to work with this version of macos.
The program supports system backup, file backup, application backup, email backup, schedule backup, incremental backup, etc. I recently updated my mac to os catalina, and i think that is the reason why. The problem is with the wd smartware software that comes with the units. The vcd looks like an actual cd volume and appears on the screen each time you connect your wd drive to the computer. When i spoke to wd a few weeks back, they were pretty. Wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so that anyone can do it, said dale pistilli, vice president of. As a result of the feedback, weve developed some improvements to. Wd my book for mac wdbaag0010hch hard drive 1 tb usb 2.
If your product is not listed above, please visit the product page. Whether youre using a my passport, my book or even my cloud, wd smartware provides great backup options for your windows computers. From it you can customise your backup, set drive security, run diagnostics, manage the power settings and more. Wd discovery software for wd backup, wd security and wd drive utilities for mac.
Establish a connection between the western digital my book drive and the mac computer. The new drives feature a redesigned enclosure that better aligns with modern design and updates to wd s suite of software that comes with each drive. View and download western digital my book user manual online. Western digital enables new smartware software on my book.
It installed a pointless virtual cd drive on my system. Wd smartware backsup your files in a folder on the my book drive called \wd smartware. Click the devices tab and check whether your mac computer detects the western digital my book drive. All in all, smartware makes automatic backups simple and painless. After the installation completes, start the wd smartware software. A small portion of drive space on your new my passport or my book hard drive has been used to create a. Wd smartware pro and acronis true image wd edition are windowsonly applications regardless of hard drive model for file system. Wd discovery software for wd security and wd drive utilities quick install guide. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now. The my book drive is trusted desktop storage designed to complement your personal style with a massive amount of space to store your photos, videos, music and. Wd security customize your backup, set drive security, run diagnostics, manage the power settings, and more from the wd smartware control center. After researching for a long time, i finally figured out it was the smartware and uninstalled it. Besides, it supports most types of wd hard drives except for new my passport, new my book, and 8tb my book drives with 8 character serial numbers these devices should use wd backup software. Weve been shipping our new my book and my passport drives with wd smartware software for a few months now.
For mac, go to the apple menu and select software update. Select the windows or mac version of the wd smartware disk image. Western digital backup software wd my cloud setup, app. Wd my book essentials driver for windows download the drive is the same height as its predecessor 6.
Dont know if these would have had any effect on things. Wd my book mac edition 2tb external desktop hard drive usb. Youre in control wd smartware software is also a control centre for your external drives. Following my last reply, i found two items remaining in my downloads folder wd smartware installer. Like its predecessors in the essentials line, the my book is marketed primarily as a backup storage device. Wd discovery software for wd security and wd drive utilities quick. During that time weve been listening to our customers. Password protection the my book drives builtin 256bit aes hardware.
Launching wd smartware windows only if wd smartware is installed, select the wd smartware option on the wd quick view menu to display the wd smartware home screen. The wd backup software is compatible with windows 10, 8. Data transfer speeds up to 800mbs ensure fast transfer of your information, especially when connected via the firewire800 port. How to back up a windows computer with wd smartware. The top model features a single 4tb drive and a usb3. Most people looking for wd smartware mac downloaded. Wd support told me repeatedly to download the software from their site.
Automatic backup protection is continuous as long as both your my book live and computer are connected to your network. The program to restore is password protectected and we have no way of getting that information. After the download completes, locate the wd smartware disk image in the location you saved it. Unzip and launch the wd smartware disk image for windows or mount the dmg image to the mac desktop. Wd my book mac edition 1tb external desktop hard drive usb. The my book for pc comes in 2tb, 3tb and 4tb capacities while the my book for mac tops out at 3tb. The software also supports my cloud, wd cloud, my cloud mirror gen2, my cloud mirror.
How do i reset the password for my book essential, wd. Problem with wd smartware on external dri apple community. Wd smartware allows users to manage backups they create on western digital or any other brand external hard drives. My book duo user manual about your wd storage device 3 kit contents as shown in figure 1, your my book duo device kit includes the following. Page 92 temperature check 42 uninstalling wd smartware from a mac 66 from windows 53 unlocking the drive with the wd smartware software 64 without the wd smartware software unlocking the drive from the virtual cd on a mac. Wd smartware virtual cd manager is an application developed by western digital to help you manage the use of the vdc virtual cd. Wd smartware software user manual about the wd smartware software 2 wd hard drive support the wd smartware software supports the following direct and networkattached wd external devices.
Find low everyday prices and buy online for delivery or instore pickup. You store your vital data in the wd my book hard drive, if you encountered the data loss, you. The wd smartware is included on the hard drive itself. Click the wd quick view icon in the menu bar and move the cursor over the name of your my book live drive to display drive status below the submenu. As a result of the feedback, weve developed some improvements to the software. Wd smartware software updater is designed to provide you with the latest version of the backup software you can use with your western digital my book external hard drive. For windows, go to the start menu and select windows update. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. How to recover files from wd my book external hard drive. We delete comments that violate our policy, which we. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer.
Wds new my book essential and my book for mac external hard drives, powered by wd smartware, have finally made it easy enough so that anyone can do it, dale pistilli, vice president of. My imac was running agonizingly slow, so i upgraded the memory and the hard drive, which did not help. Wd drive utilities register your drive, set drive timer, run diagnostics and more using wd drive utilities. For all of these advanced and flexible backup features, it can not only help you avoid all the possible problems and limitations of wd smartware but also offers you a more comfortable backup. My book essential edition user manual about your wd drive 4 software in addition to the drivers and utilities, this wd product is shipped with free trial software which can be installe d from the wd installer scr een that displays at the end of the hardware installation. It allows you to backup your data files which are very important. And it fully supports windows 1087 and other windows versions.
Wd smartware does not offer a direct download link for mac users but you can find all software offered for mac on their website under software for mac. How do you remove the wd smartware virtual cd drive from. Memeo autobackup 30day trial is an easy, onetime setup, backup. Her files are backedup on a wd my book essential external hard drive. Wd smartware backup alternative for windows 1087 easeus. Protect your data automatically automatic, continuous backup instantly makes a copy whenever you add or change a file. A small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Western digital my book is a sleek series of western digital wd external hard drives. This or the wd drive seems to be interfering with my computers startup process as the co.